Services
Services
Next-Gen Analytics & Tech to Maximize Efficiency.
With our unlimited innovation and creativity, Ion Technology Solutions can implement next-gen analytics and bold new technology solutions to help maximize your company's efficiency. You need smart cybersecurity solutions to protect your company's vital data and privacy, whether it be in regards to your cloud storage, teleconferencing tools, network monitoring, and more.
Take a glimpse at the incredible amount of services we offer to businesses of all sizes. Be sure to reach out to Ion Technology Solutions for anything you need to optimize your company.
Disaster Recovery and SLA
It's a necessity to have preventative measures and backup plans to protect your data in the face of disaster. We can help to implement your own DR site using cloud services to readily serve as a backup and recovery source for all of your assets and resources.
In the event of network attacks or even physical damage to your network or servers, you'll be ready for fast retrieval of files to avoid workflow interruptions and potential disaster.
Hyperconverged Infrastructure
Hyperconverged infrastructure, or HCI, enables you to reduce the need for and cost of hardware as well as complex software and server operations.
HCI Directly Provides You With the Ability To:
- Create your own cloud storage that can seamlessly connect with other applications and cloud ecosystems
- Enhance your network efficiency
- Reduce business costs
- More leverage over your scalability
Business Intelligence
An essential part of your operation, business intelligence allows you to effectively utilize state-of-the-art analytics and visualization tools to derive accurate and essential information about your operation.
This data is crucial for allowing you to quickly address and correct inadequacies, so that you can be at the forefront of your company's growth and change with mobility and adaptability.
Enhanced Decision Support
A support system includes software that effectively organizes and asses your business intelligence to make crucial decisions regarding your activities. It can provide:
- Quicker mobility and decision-making
- Optimized workflow across the board
- Easily visualize and share data
- Identify potential opportunities and eliminate redundancies
Artificial Intelligence (AI) & Machine Learning
AI and machine learning technology is the latest innovation in smart problem-solving tools. We work to address your business needs and flaws by implementing AI tech to effectively learn your business processes and adapt intelligently to rapidly complete tasks and help you solve problems.
Ion Technology Solutions helps you achieve this by implementing robotic process automation, or RPA, to help you automatically complete everyday tasks all while reducing human error and increasing your productivity.
Blockchain Solutions
Blockchain technology is becoming more and more prevalent as it allows for safe storage of records by effectively storing it in a variety of locations as opposed to one central storage server.
We utilize IBM Hyperledger as our blockchain technology of choice due to its incredible flexibility and unprecedented quality to give your business security, transparency, and trust with your clients, making it ideal for various industries including anything involving finances and banking.
We also utilize Enterprise Resource Planning systems in conjunction with blockchain tech to further assist you with financial security, project management, risk management, and other chain operations.
Mergers and Acquisitions
It's essentially to effectively and seamlessly handle any mergers or acquisitions in the business world to avoid any risks or disruptions for your operation. We help you implement IT solutions you currently use in these newly acquired areas.
- Avoid business disruptions and resume operation immediately
- Use analytic tools to help identify the best way to implement technology and solutions
- Discover methodologies to best synergize properties involved in a merger
Cloud and Application Assessments
Cloud-based backups and storage are essential to ensure your business avoids any risks of disruption or disaster. However, your current applications and practices may not be ideal for cloud technology.
Ion Technology Solutions works with businesses to evaluate their needs, assess and evaluate your current application portfolio, and marry your needs with new solutions that are better suited for cloud technology to help you expedite workflow and avoid risk or stolen or lost data.
Application Performance and SLA
Our team can help you ensure that your applications are working up to a certain standard of performance by using an SLA, or service level agreement. When applications have a high bounce rate, we can use that data to accurately assess application performance and weaknesses to correct those problems and offer new solutions.
- Test applications for areas of improvement
- Accurate data to compare among competitors
- Reduce bounce rate and improve user experiences
License and Support Management
Many businesses utilizing various software or cloud tools lack the knowledge or ability to adequately to manage their licenses and business compliance with those agreements.
We help you implement license management and support tools through an easily understandable interface that provides you with accurate data throughout the life of your agreement.
- Catalog and prove ownership of software in one repository
- Minimize unnecessary expenses and IT costs
- Set reminders for renewals
- Analyze software usage to determine necessity or room for improvement
Triage and Troubleshooting
Unless you're an information technology expert, you're bound to face issues with various business software, whether it be in regards to communication software, cloud technology, network analytics, etc.
Our IT experts and consultants can effectively assist businesses with analyzing IT to identify, asses, and repair issues in regards to software bugs or error codes.
We're able to expertly identify and prioritize these issues by severity, implement triage solutions to avoid operational disruptions, and correct issues that can be fixed, while offering easy-to-understand explanations that you can use to guide further decisions regarding your IT.
Compliance and Audits
Your business is responsible for taking every step they can to protect the confidence, trust, and security of your client's personal and transactional data.
As cybercrimes continue to rise, cybersecurity regulators are justifiably continuing to increase the expectations of businesses in regards to what cybersecurity measures you're implementing. We provide compliance audits to:
- Prove you are compliant with cybersecurity regulations
- Avoid penalties and business disruptions
- Earn trust of clients and win their business by offering confidence and peace of mind
- Discover new, improved solutions to implement from our IT experts
Network Performance Monitoring
Our team can provide you with network performance monitoring through quality and easy-to-use insight and visibility tools.
You'll receive a 24/7 performance analysis for your entire network, allowing you to identify problem areas, intelligently map your network for scalability, and receive immediate and automatic alerts to disruptions or potential threats.
Hybrid and Private Cloud Monitoring
Any business can benefit from private and hybrid cloud technology as it allows you to run application services locally in your data center and private cloud database, while integrating certain assets with public clouds such as Google Cloud, Microsoft Azure, and Amazon Web Services.
Some of the benefits of hybrid and private cloud monitoring include:
- Improved resource utilization
- Reduced expenses
- Optimize performance and security
Remote Site Monitoring
Remote site monitoring tools allow you to regularly complete necessary tasks previously done on location via remote means.
By harnessing smart and secure cloud-based storage technology, you can safely monitor and review vital data and complete essential tasks through a shared workspace that can be accessed by both on-site workers and remote workers. The benefits of this include:
- Improved productivity
- Maneuverability of resources
- No need for extra travel
- Catch critical errors early
Internet of Things (IoT) and Microsegmentation
The phrase 'Internet of Things' refers to all of the countless information technologies we use daily that connect to a shared web space and share data. While the ability to access a network with any device from anywhere grants enormous benefits, it also poses security risks.
Microsegmentation can help businesses have greater control over their cybersecurity in spite of this. Solutions include:
- The latest firewall technology
- Virtual local area networks
- Access control to dictate what kind of traffic can access different parts of your network
Security Analysis and Remediation
Information technology can always pose risks if your cybersecurity isn't suited for the task at hand. If there's a loophole or vulnerability somewhere in your network, someone can potentially take advantage and work their way in, sabotaging your business efforts.
Ion Technology Solutions provides you with the fully detailed security analysis service you need to expose these vulnerabilities in your hardware and software.
We move quickly to emphasize the risks associated with your security efforts and remediate the problems with proven technology and methodologies that give you peace of mind.
Ransomware Prevention
Ransomware, also known as ransom malware, is malware that effectively holds your own assets from you for a ransom. This type of attack can come in the form of suspicious communications, files, links, social media, and so on.
In an effort to keep improving their scams, ransomware creators continue to engineer new methods of attacks to take advantage of even the most cautious of web users.
We help your business prevent ransomware attacks by supplying your network with sophisticated threat detection that is capable of identifying, quarantining, and eliminating threats before they ever have a chance to access your information.
Access and Identity Management
Access and identity management uses technology to help business owners regulate who is capable of accessing their network and exactly what areas they have permission to access or edit.
With the increasing rise of information technology devices, potential threats can come from anywhere, be it computers, mobile phones, and other means of unsecured connections. With our help, you can:
- Enhanced cybersecurity
- Convenient access from any location
- Simplifies auditing by listing who can access which areas of the network
- An improved user experience by showing only the data they need access to
Application Assessment for Cloud Initiatives, Consolidations, Next Gen Initiatives
Our IT and cybersecurity experts can thoroughly assess all of your current business applications to determine preparedness for cloud-based technology and suggest areas for change and improvement to prepare you for a successful integration.
However, Ion Technology Solutions does not merely identify the problems, but treats clients like family in an effort to match the right technology and resources with your personal objectives.
CRM and Lifecycle Management
Client Relationship Management, CRM, describes the effort to utilize technology and analytics to carefully gather essential information about your customers' needs as well as their experience with your business's services.
We work with your business to identify your goals and implement next-gen analytical tools to help you gather vital data and improve your business. With quality CRM and lifecycle management, you will:
- Improve customer relations
- Effectively engineer marketing campaigns
- Improve value proposition to customers
- Continued success and sales through ongoing and meaningful customer relationships
Succession Planning
The time may come for any business owner to sell or pass on your business to the individual best suited to carry on your legacy. However, the art of succession planning involves more due to a rapidly expanding digital market. Our team offers a complete succession planning advisory service by utilizing both our business knowledge and digital expertise to help you effectively gather a complete inventory of your digital assets to complement your buy-sell agreement or estate plan. This additionally includes a plan for who should have access to these assets, as well as well thought out strategies to guide the use of those digital assets toward future success.
Join a Family of Elite IT Experts. Secure and Optimize Your Business Today.
While many aspects of IT can be intimidating and difficult to understand, the benefits of these expert services are easy to identify. Here is a brief summary of what Ion Technology Solutions can begin offering to your business immediately:
State-of-the-Art Cybersecurity
Receive 24/7 next-gen cybersecurity monitoring to protect not only the vital assets and records of your business, but also the private information and transactional records of your clients to comply with legal regulations. You'll be alerted immediately to potential threats and have the backing of experts who can isolate and contain attackers, protecting your operation and communications.
Improved Operational and Storage Solutions
By harnessing the advantages of of next gen technology including robotic automation, smart cloud storage with our partners at Google, Microsoft, and Amazon, and even IBM's Hyperledger blockchain technology to optimize your workflow, secure your data, and, most importantly, win more clients by securing their confidence in you.
Triage and Troubleshooting Services
Stay ahead of bugs and software, hardware, and network errors to help avoid disruptions of workflow and disappointing your clients. Receive both temporary and immediate solutions to problems, so that your employees can focus on high-priority tasks.
All of this can be yours with a click and a conversation. Reach out to us at Ion Technology Solutions to discover the right new solutions for your business today!
Partners
Ion Technology Solutions is Proud to Partner With the Following Companies and Services:
